Due to an increase in demand, you may experience a longer than average wait time for orders, and customer service response time may take up to 48 hours.

Returns

RETURN POLICY All returns must be unopened, in new condition, and in the original packaging. Returns that are received in any other condition will be subject to additional fees or a reduction in your refund amount. You may return your purchase within 30 days* of the original purchase date for a full refund to your original payment method. Any returns received between 30–90 days will be subject to a 15% restocking fee. Any returns after 90 days old will not be accepted. Customer incurs return freight fees. b4Adventure products come with a one year workmanship warranty. The warranty does not cover normal wear and tear. Please contact us directly to correct any workmanship issues  Items that are used and/or not in sellable condition may be subject to a higher restocking fee, or the return may not be accepted. 

Click here for the return form

Please email return form to us after filling out.

* Holiday gifts purchased November 1st or after are eligible for a full refund per return policy terms if returned by January 31st.